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FAQs

FAQs
PAYROLL

What is the weekly payroll process for Open Door Personnel contracted employees?

ODP has a weekly payday each Wednesday via mandatory direct deposit. Each ODP contracted staff is personally responsible for submitting their timesheet by 8:30 AM each Monday for on-time and accurate compensation.

How do I access my paystub?

Every employee is given access to their Employee Profile via the agency’s ATS system (UKG Ready) when you are hired and complete the onboarding process. You will access your paystub on the same site you are/will be using to clock in/clock out from. Please contact your recruiter if do not have access to your profile.

How do I change my banking information for direct deposit or live checks?

By accessing your Employee Profile on the agency’s ATS system (UKG Ready) and going to My Pay – Direct Deposits. Click the pencil icon to edit your banking information.
All changes MUST be submitted no later than 830 AM on Monday in order for the change to take effect for that week’s paycheck.

How do I change my tax exemptions on my W4 form?

By accessing your Employee Profile on the agency’s ATS system (UKG Ready) and going to My Pay – Tax Information. All changes MUST be submitted no later than 830 AM on Monday in order for the change to take effect for that week’s paycheck.

How is late payroll processed?

Late payroll will be processed every Wednesday by 9 AM. All timesheets must be uploaded to your UKG Ready Employee Profile or emailed, or faxed by the deadline in order to be processed with late payroll. Failure to submit your timesheet by the 9 AM deadline will result in your timesheet being processed the following Monday. We will NOT be processing late payroll after Wednesday.
EMPLOYEE BENEFITS

Does Open Door Personnel offer health insurance and how do I obtain this benefit?

ODP has open enrollment in the spring of each year (exact month varies from March-April) for health insurance. As a new employee, you will have a 30-day window from the date of hire to sign up for benefits. Benefit enrollment paperwork is completed as a part of the onboarding process. Please contact our Administrative Coordinator at 803-336-4400 for questions regarding your enrollment.

How do I earn the paid vacation benefit?

After working a total of 2080 hours you are eligible for the 5 days of paid vacation benefit. These hours are calculated as a cumulative running total with NO break in employment with the agency, i.e. employees must work a minimum of 1 shift each month for hours to be continuous.

How do I earn the Birthday Bonus?

All employees who are actively working shifts for a minimum of 90 days prior to their birthday will receive a $100 birthday bonus. Birthday bonuses are paid the month following your birthday month and are distributed as a group payout for that particular month, not by the individual birthdates.

HIRING PROCESS

How long does the hiring process take?

Once you submit an online application via the ODP website please allow 24-48 hours for a recruiter to contact you. Our hiring process can be completed within 1-3 days depending on your access to the required documents and credentials needed for onboarding.

Do I need a resume?

Yes, a current resume is required and can be uploaded when you apply online.

What should I bring to the face-of-face interview?

  • Resume
  • Picture ID, i.e. driver’s license, military id, etc.
  • Proof of citzenship, i.e. social security card, passport or birth certificate
  • Current CPR certification
  • Current PPD or Chest Xray
  • Licensed/Certified Healthcare Professionals – Please provide your license number and the exact name your license/certification was issued to.